Bilingual Spanish/English Clinical Coordinator - Home Care

Help at Home; New York (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

401(k) plan

Paid time off

Wellness programs

Flexible scheduling

Job summary

Help at Home in Brooklyn, NY is seeking a fluent bilingual Spanish/English Clinical Coordinator to join our on-site team. You will coordinate client and employee schedules with the clinical team and liaise with patients and families to ensure compassionate, effective care.

The role requires strong organizational and communication skills, with experience in health care, hospitals, home health, or home care. We offer weekly pay, a standard M-F schedule, and comprehensive benefits.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of experience working in the health field or medical office environment.
• Previous experience in schedule coordination, preferred.
• Previous experience with working with the elderly and/or disabled or must display a compassionate attitude for this population.

Responsibilities

• Coordinates client and employee schedules by understanding care plans, ordered frequency, and schedules patients/clients with the appropriate clinical team member(s).
• Positively communicates with patients/clients and family, encouraging them to ask questions and helping them explore ideas and ways to improve their Help at Home experience creating Great Starts, Meaning Moments, and Great Days!
• Communicates with patients/clients regarding satisfaction with employees and service.
• Nurtures and maintains positive relationships with patients/clients.
• Identifies opportunities to improve services to patients/clients, new and existing, using positive customer service techniques.
• Reports situations involving complaints, incidents, or risk and injuries to employees immediately to the Clinical Manager.
• Communicates regularly with direct care employees, noting good work performance, identifying problems, and communicating issues to the Clinical Manager.
• Develops strong working relationships with patient/clients, field staff, internal ancillary office staff, case managers, and referral sources.
• Creates and modifies system schedules accurately and timely, always maintaining up-to-date.
• Runs reports from the system to enhance effectiveness of care delivery as required.
• Participates in staff meetings and may provide reports in preparation for team conferences or as otherwise directed by the Clinical Manager/Director of Clinical Services.
• Monitoring completion of visits and completed documentation and notifying Clinical Manager regarding any untoward trends identified.
• May be on-call after hours for assigned Agency or service area as needed and assigned.
• Light clerical and office duties as needed.
• This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.

Skills

Organizational skills

Problem solving

Verbal communication

Maturity

MS Office

Education

High school diploma or GED

Experience in health field

Scheduling/coordination experience

Compassion for elderly/disabled

Tools

Salesforce.com

HHAexchange.com

Job description

Help at Home in Brooklyn, NY is seeking a fluent bilingual Spanish/English Clinical Coordinator to join our on-site team. You will coordinate client and employee schedules with the clinical team and liaise with patients and families to ensure compassionate, effective care.

The role requires strong organizational and communication skills, with experience in health care, hospitals, home health, or home care. We offer weekly pay, a standard M-F schedule, and comprehensive benefits.