Bilingual Care Coordinator (Spanish) — Schedule & Support Care

True Care; Northglenn (CO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

PTO and paid holidays

Professional development opportunities

Mission-driven work in an innovative\u

Job summary

Andrea's Angels, an entity of True Care, Colorado, seeks a Care Coordinator to introduce prospective clients and deliver world-class service by coordinating home care schedules that align with payer requirements and client needs.

You will supervise assigned clients and care staff, document communications, and collaborate with the Senior Branch Manager on service delivery, while ensuring confidentiality and professional standards across the team.

Qualifications

• Bilingual fluency in Spanish is required.
• Previous home care experience is required.
• High School Diploma.
• Organization and Multitasking skills.

Responsibilities

• Assist in the supervision of all assigned clients and direct care staff.
• Document phone calls, emails etc. with client, case management and direct care staff
• Confer with the Senior Branch Manager and team on all client, personnel and service management needs
• Responsible for scheduling of clients and assigning personnel to clients based on client needs and individualized service plan
• Responsible for daily tracking of Electronic Visit Verification (EVV) usage via our CRM
• Perform other duties as assigned by the Senior Branch Manager
• Project a professional attitude and maintain a positive rapport with all staff
• Assure the confidentiality of all client and proprietary information
• Revise Individualized Service Plan for appropriateness and application
• Review clients care through ongoing communication with staff and coordination with other agencies
• Help resolve complaints made by clients and direct care staff, regarding care provided relating to services, personnel or policies and procedures
• Assist with training and annual in-service training of all staff

Skills

Bilingual Spanish

Organization

Multitasking

Education

High School Diploma

Job description

Andrea's Angels, an entity of True Care, Colorado, seeks a Care Coordinator to introduce prospective clients and deliver world-class service by coordinating home care schedules that align with payer requirements and client needs.

You will supervise assigned clients and care staff, document communications, and collaborate with the Senior Branch Manager on service delivery, while ensuring confidentiality and professional standards across the team.