Home Care Field Supervisor

True Care; Northglenn (CO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Paid holidays

Professional development

Job summary

Andrea's Angels, an entity of True Care, seeks a Field Supervisor in Colorado to oversee clients and caregivers in home settings, coordinating field activities and scheduling. You will lead field staff, manage client relationships, monitor progress, and ensure safety and quality across projects.

Your leadership, organizational skills, and problem-solving abilities will be essential as you maintain strong stakeholder relationships and drive efficient field operations.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• 2+ years supervisory experience in field operations.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Willingness to travel to multiple job sites.
• Knowledge of health and safety regulations.
• Proficiency with mobile apps for field operations.

Responsibilities

• Field Operations Management: oversee and coordinate field operations, assign tasks, ensure quality and timely progress.
• Client Relationship Management: maintain strong client/stakeholder relationships and serve as primary contact.
• Quality Assurance: ensure compliance with safety regulations and quality standards; conduct inspections.
• Reporting and Documentation: prepare reports on field activities and maintain detailed records.
• Problem-solving and Decision-making: address issues with data-driven decisions and cross-team collaboration.
• Health and Safety Compliance: enforce safety policies and conduct regular safety briefings.
• Promote safety culture and provide safety training to field staff.

Skills

Communication

Organizational skills

Problem-solving

Leadership

Bilingual English/Spanish

Mobile tech proficiency

Valid driver’s license

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Field service software

Job description

About Us:

Andrea's Angels, an entity of True Care, is a trusted home care agency in Colorado that provides caregivers who are fluent in English and Spanish. Our homemaker services help restore you or your loved one’s independence. Whether you are an older adult or living with a disability or brain injury, we are able to provide you with the services, care and attention needed to remain at home. Our services enable safety, security and freedom for individuals with support needs.We invite you to join a team where your passion for service is cherished and cultivated.

Our commitment extends beyond our clients. It's about building a place where you feel valued and supported, where your growth is our priority.

Why Join Andrea’s Angels?

As an employee, you'll engage in meaningful work that genuinely impacts the well-being of the elderly, disabled, and those recovering from injury and illness. Andrea's Angels isn't just a workplace; it's a place where your passion for helping others finds its true expression, allowing you to make a tangible difference in people's lives every day.

Job Summary:

As a Field Supervisor, you will be responsible for overseeing our clients and caregivers as well as meeting with new prospective clients in their homes. Your role will involve coordinating and scheduling field activities, monitoring project progress, providing guidance and support to field staff, and maintaining strong relationships with clients and stakeholders. Your strong leadership skills, organizational abilities, and problem-solving capabilities will be essential in this role.

Job Responsibilities:

• Field Operations Management: Oversee and coordinate field operations, including scheduling and assigning tasks to field staff. Ensure that projects are executed efficiently and meet quality standards. Monitor project progress and take proactive measures to address any challenges or issues that arise.


• Client Relationship Management: Build and maintain strong relationships with clients and stakeholders. Act as the primary point of contact for client inquiries, concerns, and requests. Ensure excellent customer service and client satisfaction by promptly addressing issues and providing timely and accurate information.


• Quality Assurance: Ensure that field activities adhere to established quality standards and procedures. Conduct regular inspections and assessments to identify areas for improvement and ensure compliance with safety regulations. Implement corrective actions as necessary to maintain high-quality standards.


• Reporting and Documentation: Prepare and submit accurate and timely reports on project status, field activities, and resource utilization. Maintain detailed documentation of field operations, including project files, work orders, and equipment logs. Provide regular updates to management on project progress, challenges, and achievements.


• Problem-solving and Decision-making: Identify and resolve operational issues in a timely and effective manner. Make informed decisions based on analysis of data and project requirements. Collaborate with internal teams to develop innovative solutions and improve field operations processes.


• Health and Safety Compliance: Ensure compliance with health and safety regulations and company policies.


• Promote a culture of safety and encourage field staff to adhere to safe work practices. Conduct regular safety meetings and providetraining to field staff on safety protocols and procedures.

Qualifications:

• High school diploma or equivalent; bachelor's degree in a related field is preferred.


• Proven experience in field operations or a similar role, with 2 years of supervisory experience.


• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.


• Strong organizational and time management abilities, with the capacity to handle multiple projects and priorities simultaneously.


• Problem-solving and decision-making skills, with the ability to think critically and develop effective solutions.


• Knowledge of health and safety regulations and procedures.


• Proficiency in using technology and mobile applications for field operations management.


• Valid driver's license and ability to travel to various job sites as needed.


• Flexibility to work evenings, weekends, and holidays as required.

Benefits:

• Health, dental, and vision insurance


• 401(k) with company match


• PTO and paid holidays


• Professional development opportunities


• Mission-driven work in an innovative healthcare space