Bilingual Care Coordinator Associate – Khmer/English

ModivCare; Lowell (MA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Paid holidays

Employee assistance program

Disability benefits

Job summary

MultiCultural Home Care in Lawrence, MA is hiring a Bilingual Khmer/English Care Coordinator to join our team. You will coordinate caregiver schedules, communicate with Khmer-speaking clients and families, and ensure day-to-day care needs are met.

This onsite role requires fluent Khmer and English, strong communication, and the ability to thrive in a fast-paced environment. We offer competitive hourly pay, benefits, and opportunities to grow within a devoted community-focused organization.

Qualifications

• Fluent in Khmer and English.
• 1+ year of customer service experience.
• Able to work onsite in Lawrence, MA.
• Strong communication and organization skills.
• Comfortable in a busy, fast-moving environment.

Responsibilities

• Coordinate caregiver schedules and client services
• Communicate with Khmer-speaking clients and families
• Help solve scheduling changes and day-to-day care needs
• Build relationships with clients, families, and caregivers
• Keep client and scheduling information accurate and up to date
• Receive referrals from various sources, such as families, Aging Services Access Points, and others and work with them to ensure appropriate client eligibility and authorization.

Skills

Fluent in Khmer and English

Job description

Bilingual Khmer Care Coordinator

Khmer/English | Lawrence, MA | $20–$24/hour | Full-Time, Onsite

Your language skills can make a difference for families in your community.

MultiCultural Home Care is hiring a Bilingual Khmer/English Care Coordinator to join our Lawrence team!

For decades, MultiCultural Home Care has helped people remain safe and independent at home. Our Care Coordinators are at the center of that work, connecting clients, families, and caregivers and making sure people receive the care they need.

What You'll Do

• Coordinate caregiver schedules and client services
• Communicate with Khmer-speaking clients and families
• Help solve scheduling changes and day-to-day care needs
• Build relationships with clients, families, and caregivers
• Keep client and scheduling information accurate and up to date
• Receive referrals from various sources, such as families, Aging Services Access Points, and others and work with them to ensure appropriate client eligibility and authorization.

What We're Looking For

• Fluent in Khmer and English
• Able to work onsite in Lawrence Monday–Friday, 8:30am-5pm
• 1+ year of customer service experience
• Strong communication and organization skills
• Comfortable in a busy, fast-moving environment

Healthcare, home care, scheduling, intake, or care coordination experience is a plus, but we're open to candidates with transferable experience who are ready to learn.

Why Join MultiCultural Home Care?

You’ll join a team focused on helping people live safely and independently at home while using your Khmer language skills to help families feel understood and supported.

What We Offer:

• $20–$24/hour
• Medical, dental, and vision insurance
• 401(k) with 6% company match
• Paid time off and 10 paid holidays
• Employee assistance and discount programs
• Short- and long-term disability benefits

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the job: Combination of office work and travel; frequent standing and walking; driving between locations; use of computers and mobile devices; occasional lifting up to 20 lbs.