Care Coordinator

Angeltouch; Lowell (MA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off (15 days starting)

401(k) with company match

Collaborative team environment

Job summary

Angeltouch is seeking a Care Coordinator to join their team in Lowell, Massachusetts. This role involves managing caregiver schedules, conducting client assessments, and ensuring exceptional care delivery. Ideal candidates are organized and empathetic, with a background in healthcare coordination.

The position offers a competitive salary between $45,000 and $55,000, along with benefits such as health insurance, paid time off, and a 401(k) plan with a company match.

Qualifications

• Minimum 2 years experience in healthcare coordination.
• Valid driver's license required.
• Ability to work occasional evenings/weekends for on-call.

Responsibilities

• Coordinate caregiver schedules and client assignments.
• Conduct initial client assessments and care plan development.
• Handle client and family communications.
• Process new caregiver applications and onboarding.
• Monitor care quality through check-ins and visits.
• Manage on-call rotation for after-hours issues.
• Maintain accurate records in care management software.
• Assist with billing and invoice preparation.
• Participate in community outreach events.

Skills

Organizational skills

Empathy

Multitasking

Proficiency in Microsoft Office

Proficiency in scheduling software

Education

Bachelor's degree in healthcare, social work, or related field

Tools

Care management software

Job description

Angel Touch Homecare Services is expanding and seeking a Care Coordinator to join our office team in Lowell. This role is the vital link between our clients, caregivers, and management.

As Care Coordinator, you'll manage caregiver schedules, conduct client assessments, handle family communications, and ensure exceptional care delivery. This is a growth-oriented position with opportunities for advancement.

Ideal candidates are organized, empathetic, and skilled at juggling multiple priorities.

Key Responsibilities

• 1 Coordinate caregiver schedules and client assignments
• 2 Conduct initial client assessments and care plan development
• 3 Handle client and family communications
• 4 Process new caregiver applications and onboarding
• 5 Monitor care quality through check-ins and visits
• 6 Manage on-call rotation for after-hours issues
• 7 Maintain accurate records in care management software
• 8 Assist with billing and invoice preparation
• 9 Participate in community outreach events

Qualifications

Required

• Bachelor's degree in healthcare, social work, or related field
• Minimum 2 years experience in healthcare coordination
• Proficiency in Microsoft Office and scheduling software
• Valid driver's license
• Ability to work occasional evenings/weekends for on-call

Preferred (Nice to Have)

• Experience with home care agencies
• Knowledge of MassHealth and insurance requirements
• Bilingual (Spanish or Portuguese)

What We Offer

Competitive salary ($45,000-$55,000)

Health, dental, and vision insurance

Paid time off (15 days starting)

401(k) with company match

Collaborative team environment

Ready to Join Our Team?

Take the next step in your caregiving career with Angel Touch Homecare.