Bilingual Khmer/English Care Coordinator — Onsite Lawrence

ModivCare; Lowell (MA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Job summary

MultiCultural Home Care in Lawrence, MA is seeking a Bilingual Khmer Care Coordinator to join our onsite team. The role leverages Khmer language skills to connect clients, families and caregivers and ensure timely, quality home care.

You will coordinate caregiver schedules, communicate with Khmer-speaking clients, and help manage day-to-day care needs. Strong communication and organization are essential, and 1+ year of customer service is preferred. Monday–Friday, 8:30am–5pm on site.

Qualifications

• Fluent in Khmer and English.
• Able to work onsite in Lawrence, MA, Monday–Friday, 8:30am–5pm.
• 1+ year of customer service experience.
• Strong communication and organization skills.
• Comfortable in a busy, fast-moving environment.
• Healthcare/home care scheduling or intake experience is a plus.

Responsibilities

• Coordinate caregiver schedules and client services.
• Communicate with Khmer-speaking clients and families.
• Help solve scheduling changes and day-to-day care needs.
• Build relationships with clients, families, and caregivers.
• Keep client and scheduling information up to date.
• Receive referrals and verify client eligibility and authorization.

Skills

Khmer language

English language

Customer service

Communication

Job description

MultiCultural Home Care in Lawrence, MA is seeking a Bilingual Khmer Care Coordinator to join our onsite team. The role leverages Khmer language skills to connect clients, families and caregivers and ensure timely, quality home care.

You will coordinate caregiver schedules, communicate with Khmer-speaking clients, and help manage day-to-day care needs. Strong communication and organization are essential, and 1+ year of customer service is preferred. Monday–Friday, 8:30am–5pm on site.