Bilingual Call Center Specialist - Inbound Tax Support

Perdue Brandon Fielder Collins and Mott‚ LLP; Brownsville (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Perdue Brandon Fielder Collins and Mott LLP in Brownsville, TX seeks Call Center Representatives for an inbound-heavy environment. Duties include handling taxpayer calls to collect delinquent property taxes, inputting data across multiple systems, and meeting daily production targets.

Qualified candidates typically have 1–2 years of call center experience, a high school diploma, and bilingual abilities. Strong typing and structured work habits are required to thrive in this role at PBFCM.

Qualifications

• Handling inbound and outbound calls to taxpayers for delinquent property taxes.
• Must navigate multiple systems while inputting/retrieving information.
• Able to work in a structured environment in a diverse workforce.
• Must meet daily, weekly and monthly production targets.

Responsibilities

• Receive inbound calls and/or make outbound calls to taxpayers to collect delinquent property taxes.
• Input and retrieve information using headset and computer terminals across several systems.
• Maintain call quality, attendance, and adherence to work schedule.

Skills

Inbound calls

Call center experience

Bilingual

Typing

Education

High school diploma

Job description

Perdue Brandon Fielder Collins and Mott LLP in Brownsville, TX seeks Call Center Representatives for an inbound-heavy environment. Duties include handling taxpayer calls to collect delinquent property taxes, inputting data across multiple systems, and meeting daily production targets.

Qualified candidates typically have 1–2 years of call center experience, a high school diploma, and bilingual abilities. Strong typing and structured work habits are required to thrive in this role at PBFCM.