Bilingual Call Center Specialist — Growth & Benefits

Defense Mechanics Inc; Denton (TX); On-site; USD 14,774 - 21,042; Full time

Benefits offered by this job

Dental insurance

Growth opportunities

Job summary

Community Dental Partners in Denton, TX is hiring a Bilingual Call Center Representative to support patients by phone and text. The role focuses on handling inbound calls, guiding patients to appointments, and delivering a warm, professional customer experience.

The ideal candidate is fluent in English and Spanish, has a high school diploma, and comfortable using Google Suite and call center systems. Starting pay is $13/hour and full-time employment is offered.

Qualifications

• High school diploma or equivalent.
• Proficiency using the Google Suite of products.
• Proficiency in relevant computer applications and call center systems.
• Excellent typing skills.
• Fluency in English & Spanish.

Responsibilities

• Answer inbound calls and call patients due for exams.
• Provide information about services and gather appointment details.
• Confirm appointments and assist patients with their needs.
• Convert leads into appointments.

Skills

Bilingual communication

English fluency

Spanish fluency

Typing speed

Google Suite

Call center systems

Education

High school diploma

Tools

Google Suite

Call center software

Job description

Community Dental Partners in Denton, TX is hiring a Bilingual Call Center Representative to support patients by phone and text. The role focuses on handling inbound calls, guiding patients to appointments, and delivering a warm, professional customer experience.

The ideal candidate is fluent in English and Spanish, has a high school diploma, and comfortable using Google Suite and call center systems. Starting pay is $13/hour and full-time employment is offered.