Bilingual Call Center Agent — Fast-Paced Growth & Training

Penske Automotive Group; Round Rock (TX); On-site; USD 57,859,000 - 66,125,000; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental and Vision

401(k) with company match

Superior Training

Career Development Programs

Organizational Stability

National growth opportunities

Vacation/Sick & Holiday Benefits

Job summary

Penske Automotive Group in Round Rock, Texas is seeking a Bilingual Call Center Customer Service Representative to join its team. This role handles a high volume of inbound calls and internal transfers, delivering an exceptional customer experience.

You will greet customers by phone in a friendly and professional manner, maintain composure in a fast-paced environment, and contribute to a positive team culture through reliable performance and excellent communication.

Qualifications

• Detail oriented and excels in a fast-paced, results driven environment.
• Professional and friendly phone skills.
• Ability to multi-task.
• Self-motivated enthusiastic presence in a team environment.
• Professional appearance and work ethic.

Responsibilities

• Greet and interact with customers on the phone in a friendly and professional manner.
• Handle a high volume of inbound customer service calls and internal transfers.
• Create an exceptional customer service experience.

Skills

Bilingual

Communication skills

Multitasking

Phone skills

Job description

Penske Automotive Group in Round Rock, Texas is seeking a Bilingual Call Center Customer Service Representative to join its team. This role handles a high volume of inbound calls and internal transfers, delivering an exceptional customer experience.

You will greet customers by phone in a friendly and professional manner, maintain composure in a fast-paced environment, and contribute to a positive team culture through reliable performance and excellent communication.