Bilingual Call Center Pro — Growth & Flexible Hours

Nexarideexpress; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive health, dental, and vision insurance

Paid time off and holidays

Opportunities for career advancement

Fun and supportive work environment

Job summary

A leading transportation company based in Houston is seeking a highly motivated Call Center Representative to provide exceptional customer service. The role involves handling inbound and outbound calls, providing information about services, and resolving customer concerns. Candidates should have excellent communication skills, experience in a customer service role, and be able to work flexible hours. This position offers comprehensive benefits, including health insurance and opportunities for career advancement.

Qualifications

• College degree is a plus.
• 1-2 years of experience in a customer service or call center role.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Answer incoming calls from customers.
• Make outbound calls to potential customers.
• Address and resolve customer complaints professionally.
• Maintain detailed records of customer interactions.
• Collaborate with team members for efficient operation.

Skills

Excellent communication skills

Strong problem-solving abilities

Bilingual in English and Spanish

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM software

Job description

A leading transportation company based in Houston is seeking a highly motivated Call Center Representative to provide exceptional customer service. The role involves handling inbound and outbound calls, providing information about services, and resolving customer concerns. Candidates should have excellent communication skills, experience in a customer service role, and be able to work flexible hours. This position offers comprehensive benefits, including health insurance and opportunities for career advancement.