Bilingual Call Center Rep (Spanish/English) – Training

Penske Automotive; West Palm Beach, Northern (FL, KY); Hybrid; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health care options

401k with company match

Comprehensive training

Career growth opportunities

Job summary

Penske Automotive Group in Florida is seeking a Bilingual Call Center Representative to join our Business Development Center. You will handle inbound and outbound service calls for our dealerships, recording and relaying basic vehicle information while offering price quote ranges and scheduling appointments.

No prior experience is required as comprehensive training is provided to set you up for success within a Fortune 500 company that values integrity, teamwork and professional growth.

Qualifications

• Bilingual in Spanish and English is required.
• Excellent communication, interpersonal and organizational skills.
• Friendliness, enthusiasm, reliability with a team-oriented attitude.

Responsibilities

• Answer incoming service calls and record basic vehicle information.
• Relay information and offer price quote ranges for services.
• Schedule appointments and answer basic maintenance questions.
• Make outbound confirmation calls and connect customers with service advisors.

Skills

Bilingual Spanish/English

Customer service

Communication skills

Team player

Job description

Penske Automotive Group in Florida is seeking a Bilingual Call Center Representative to join our Business Development Center. You will handle inbound and outbound service calls for our dealerships, recording and relaying basic vehicle information while offering price quote ranges and scheduling appointments.

No prior experience is required as comprehensive training is provided to set you up for success within a Fortune 500 company that values integrity, teamwork and professional growth.