Bilingual Branch Manager

Ascend Staffing; Pasadena (TX); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Performance-based bonus

Health insurance

Vision insurance

Dental insurance

401K with company contribution

Tuition reimbursement

Advancement opportunities

Job summary

Ascend Staffing is seeking a Branch Manager to lead our Pasadena, TX branch. You will oversee daily operations, recruit and manage staff, and drive client service and revenue growth. You will communicate with clients, analyze performance, and ensure smooth transitions from sales to service.

The role requires at least 1 year of management experience, fluency in English and Spanish, and proficiency with CRM tools and Excel. On-site attendance and strong leadership are essential.

Qualifications

• 1+ year of management experience.
• Bilingual (English and Spanish) required.
• Strong knowledge of retail/wholesale principles and practices.
• Experience with CRM software.
• Proficiency in Microsoft Excel and other Office apps.
• Excellent verbal and written communication and presentation skills.
• Regular, reliable on-site attendance.

Responsibilities

• Oversee day-to-day branch operations and staffing.
• Lead recruiters and support staff to meet goals.
• Manage client relationships and provide quarterly business reviews.
• Create branch financial reports.
• Drive sales and revenue growth at the branch.
• Ensure smooth handoffs from sales to the branch.

Skills

Management experience

Bilingual English/Spanish

CRM software

Microsoft Excel

Client relationship management

Team leadership

Tools

CRM software

Microsoft Office

Job description

Looking for a great management opportunity in the Pasadena, Texas area? If you have at least 1-year of management experience, we want to talk to you! No experience with the staffing industry? No worries. We can train you and show you the ropes of the staffing industry.

Ascend Staffing is a leading staffing agency specializing in providing comprehensive workforce solutions to a wide range of industries. We pride ourselves on connecting businesses with qualified candidates, fostering professional relationships, and ensuring successful placements.

Job Summary

As the Branch Manager of our staffing agency, you will be responsible for overseeing the day-to-day operations of the branch and ensuring the delivery of exceptional staffing services to our clients. You will lead a team of recruiters and support staff, manage client relationships, and contribute to the strategic development and expansion of our agency in the Saginaw area.

Compensation

$50,000 Plus 2% OI

What We Offer

• Performance-based bonus opportunities
• Health, vision, dental, life, and disability insurance
• 401K with company contribution
• President's Club Yearly Incentive Trip
• Anniversary awards program
• Staffing industry training
• Telemedicine-Teledoc
• Tuition reimbursement
• Opportunities for advancement

Branch Manager Duties / Responsibilities

• Oversee and assist with the day-to-day operations of our branch office, including recruitment, placement of temporary employees, on-call rotations, and accurate record keeping.
• Manage other branch employees; ensure that goals, operating procedures, and performance metrics are met.
• Create Branch Financial reports
• Assure delivery of superior customer service to all clients
• Meet Sales goals and drive markets and revenue growth
• Oversee relationships with clients; communicate frequently and hold quarterly business reviews to discuss how Ascend Staffing is meeting their needs.
• Facilitate a smooth transition for new clients from the sales representative to the branch

Branch Manager Requirements

• 1+ year(s) of management experience
• Being bilingual (English and Spanish) is required for this role
• Strong knowledge of retail and/or wholesale principles, methods, practices, and techniques
• Experienced with Microsoft Office applications, especially Microsoft Excel
• Strong problem-identification and objection-resolution skills
• Experience in leading a small team is a must
• Exceptional verbal/written communication, listening, and presentation skills
• Experience with customer relationship management (CRM) software
• Regular and reliable on-site attendance is an essential function of this position

Branch Manager Working Conditions

• Occasional travel required
• Manual dexterity is required to use desktop computers and peripherals
• May work above 40 hours a week as required

Equal Opportunity Statement

Ascend Staffing is an Equal Opportunity Employer, embracing diversity and the inclusion of all individuals regardless of race, color, religion, sex, national origin, sexual orientation, age, disability, or genetics in accordance with federal, state, and local laws.