Branch Manager

Ascend Staffing; Kansas City (KS); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Performance-based bonus

Health Insurance

401K with company contribution

President's Club trip

Anniversary awards

Staff training

Telemedicine

Tuition reimbursement

Advancement opportunities

Job summary

Ascend Staffing is seeking a Branch Manager in the Kansas City, MO area to oversee daily branch operations and lead a team of recruiters and staff. You will manage client relationships and contribute to strategic growth of the agency.

The role requires 1+ year of management experience, strong Excel and CRM skills, and a focus on delivering excellent customer service. Occasional travel and on-site attendance are expected, with performance bonuses and comprehensive benefits.

Qualifications

• 1+ year(s) of management experience.
• Bilingual English and Spanish preferred.
• Strong knowledge of retail and/or wholesale principles.
• Experience with Microsoft Excel.
• CRM software experience.
• Strong communication and presentation skills.
• Regular and reliable on-site attendance.

Responsibilities

• Oversee day-to-day branch operations including recruitment, placement of temporary employees, on-call rotations, and record keeping.
• Manage branch staff; ensure goals, procedures, and metrics are met.
• Create branch financial reports.
• Assure delivery of superior customer service to clients.
• Meet sales goals and drive market revenue growth.
• Oversee relationships with clients; conduct quarterly business reviews.
• Facilitate smooth transition for new clients from sales to the branch.

Skills

Management experience

Bilingual English/Spanish (preferred)

Retail/Wholesale knowledge

Excel

CRM software

Lead a small team

Communication skills

Problem-solving / objection-resolution

On-site attendance

Tools

Microsoft Office

Job description

Looking for a great management opportunity in the Kansas City, MO area? If you have at least 1-year of management experience, we want to talk to you! No experience with the staffing industry? No worries. We can train you and show you the ropes of the staffing industry.

Job Summary

As the Branch Manager of our staffing agency, you will be responsible for overseeing the day-to-day operations of the branch and ensuring the delivery of exceptional staffing services to our clients. You will lead a team of recruiters and support staff, manage client relationships, and contribute to the strategic development and expansion of our agency in the Mesa area.

Compensation

$50,000 Plus 2% OI

What We Offer

• Performance-based bonus opportunities
• Health, vision, dental, life, and disability insurance
• 401K with company contribution
• President's Club Yearly Incentive Trip
• Anniversary awards program
• Staffing industry training
• Telemedicine-Teledoc
• Tuition reimbursement
• Opportunities for advancement

Branch Manager Duties / Responsibilities

• Oversee and assist with the day-to-day operations of our branch office, including recruitment, placement of temporary employees, on-call rotations, and accurate record keeping.
• Manage other branch employees; ensure that goals, operating procedures, and performance metrics are met.
• Create Branch Financial reports
• Assure delivery of superior customer service to all clients
• Meet Sales goals and drive markets and revenue growth
• Oversee relationships with clients; communicate frequently and hold quarterly business reviews to discuss how Ascend Staffing is meeting their needs.
• Facilitate a smooth transition for new clients from the sales representative to the branch

Branch Manager Requirements

• 1+ year(s) of management experience
• Being bilingual (English and Spanish) is preferred for this role
• Strong knowledge of retail and/or wholesale principles, methods, practices, and techniques
• Experienced with Microsoft Office applications, especially Microsoft Excel
• Strong problem-identification and objection-resolution skills
• Experience in leading a small team is a must
• Exceptional verbal/written communication, listening, and presentation skills
• Experience with customer relationship management (CRM) software
• Regular and reliable on-site attendance is an essential function of this position

Branch Manager Working Conditions

• Occasional travel required
• Manual dexterity is required to use desktop computers and peripherals
• May work above 40 hours a week as required

Equal Opportunity Statement

Ascend Staffing is an Equal Opportunity Employer, embracing diversity and the inclusion of all individuals regardless of race, color, religion, sex, national origin, sexual orientation, age, disability, or genetics in accordance with federal, state, and local laws.