Bilingual Branch Banker (English/Spanish)

PNC; Scranton (Lackawanna County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Spanish Speaking - Preferred

Medical and prescription coverage

401(k) with PNC match

Job summary

PNC in Scranton, PA is hiring a Bilingual Branch Banker for the West Scranton branch. The role focuses on acquiring and deepening the customer base, driving proactive sales, and delivering a differentiated customer experience.

Candidates should have 3+ years in retail banking, strong service/sales skills, and may be bilingual in English and Spanish. PNC emphasizes in-office teamwork and a balanced, inclusive culture.

Qualifications

• 3+ years experience in retail banking or similar role.
• Strong customer service and sales skills.
• Bilingual English/Spanish preferred.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive proactive sales conversations using a defined process including outbound calling and lobby engagement.
• Educate customers on options for managing financial transactions using technology and resources.
• Identify, mitigate and solve customer problems to drive loyalty.
• Assist in branch daily operations in an efficient and accurate manner.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC in Scranton, PA is hiring a Bilingual Branch Banker for the West Scranton branch. The role focuses on acquiring and deepening the customer base, driving proactive sales, and delivering a differentiated customer experience.

Candidates should have 3+ years in retail banking, strong service/sales skills, and may be bilingual in English and Spanish. PNC emphasizes in-office teamwork and a balanced, inclusive culture.