Bilingual Benefits Specialist — Health & Retirement Enrollments

Bertelsmann; Westminster (MD); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) plan with company match

Wellness reimbursement

Job summary

Bertelsmann Stiftung is seeking a Benefits Specialist to support the U.S. employee benefits program.

You will serve as the main contact for benefits across multiple Bertelsmann entities, handle enrollments, inquiries, and vendor coordination, and assist with retiree benefits, leaves, and pension matters. This role requires English/Spanish bilingual skills, strong Excel and HRIS experience, and a detail-oriented, confidential, customer-service mindset.

Qualifications

• 4+ years of work experience in human resources, including 2+ years in benefits
• Bachelor’s degree or related experience required; CEBS preferred
• Bilingual fluency in English and Spanish required; including the ability to translate benefits materials
• Knowledge of health & welfare plans, retirement plans, leave of absence, FMLA and workers' compensation coordination
• Must be detail-oriented, highly organized, and able to handle complex problems
• Strong written and verbal communication skills with ability to translate information clearly

Responsibilities

• Assist employees with benefit issues across medical, dental, vision, life insurance, FSA, leaves, and pensions
• Support annual enrollment, changes, onboarding of acquired companies
• Respond to high volume inquiries via phone, email, and in person
• Resolve administrative issues with carriers and escalate when needed
• Collaborate with HRIS, HR Benefits, and vendors to resolve enrollment and eligibility issues
• Draft communications and coordinate benefits orientations for enrollment and new hires
• Support translations of benefit communications between English and Spanish as needed
• Assist with leave of absence and key HR entries; support data accuracy and retention

Skills

Bilingual English/Spanish

Excel proficiency

HRIS (UKG)

Benefits administration

Communication skills

Leave of absence knowledge

Education

Bachelor’s degree

CEBS certification

Tools

UKG HRIS

Microsoft Office

Job description

Bertelsmann Stiftung is seeking a Benefits Specialist to support the U.S. employee benefits program.

You will serve as the main contact for benefits across multiple Bertelsmann entities, handle enrollments, inquiries, and vendor coordination, and assist with retiree benefits, leaves, and pension matters. This role requires English/Spanish bilingual skills, strong Excel and HRIS experience, and a detail-oriented, confidential, customer-service mindset.