Bilingual Behavioral Health Support Specialist

legacycommunityhealth; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Medical/Dental/Vision & Life Insurance

Flexible Spending Account (FSA)

403(b) Retirement Plan with Company M

Disability Insurance

$0 Copay Legacy Provider visits

$0 Copay for prescriptions at Legacy

Travel Insurance

Subsidized Gym Membership

And much more!

Job summary

Legacy Community Health is seeking a Behavioral Health Representative I, bilingual in English and Spanish, to support on-site providers and improve patient access. The role emphasizes collaboration, scheduling, interpretation services, and front-line triage in a fast-paced clinic environment.

You will assist registration, manage referrals, document vitals in the EHR, and help coordinate cross-clinic coverage. A team-oriented mindset and strong communication skills are essential for success.

Qualifications

• BLS CPR AED certification is required.
• 3–6 months of related experience preferred.
• 1 year certificate from college or technical school preferred.
• Familiarity with Behavioral Health preferred.
• Proficiency in Microsoft Word, Outlook and Excel.
• Strong communication and teamwork skills.
• Bilingual English/Spanish required.

Responsibilities

• Support Behavioral Health providers and ensure patient access to care.
• Manage provider schedules and waitlists for patient flow.
• Communicate with patients by phone and mail.
• Coordinate language interpretation services.
• Assist new patients with registration and risk assessments.
• Process orders and referrals with accuracy and follow-up.
• Document vital signs in the EHR system.
• Provide translation support for monolingual providers.
• Attend mandatory team meetings and make reminder calls for appointments.
• Support operations with data entry and admin tasks.
• Assist in triaging emergencies and perform medical tasks if qualified.
• Travel to other clinics for cross-coverage when needed.

Skills

Bilingual EN/ES

BLS CPR AED

Team player

MS Word/Outlook/Excel

Communication skills

Coordinate multiple activities

Leadership ability

Community resources knowledge

Education

One year certificate from college or technical school

Tools

Microsoft Word

Outlook

Excel

Job description

Legacy Community Health is seeking a Behavioral Health Representative I, bilingual in English and Spanish, to support on-site providers and improve patient access. The role emphasizes collaboration, scheduling, interpretation services, and front-line triage in a fast-paced clinic environment.

You will assist registration, manage referrals, document vitals in the EHR, and help coordinate cross-clinic coverage. A team-oriented mindset and strong communication skills are essential for success.