Bilingual Behavioral Health Case Manager & Advocate

ZUFALL HEALTH CENTER INC; Paterson (NJ); On-site; USD 45,000 - 65,000; Full time

Job summary

Zufall Health Center Inc. in Paterson, NJ seeks a Case Manager to support patients and families in accessing behavioral health and social services.

You will work with the Care Team to address barriers such as financial, language, insurance, and transportation, and participate in local community meetings as needed. Responsibilities include coordinating referrals, documenting services, following up on missed visits, and assisting with enrollment in charity care, Medicaid, NJ Family Care, and other

Qualifications

• Minimum associate’s degree. If no degree, a minimum of three years of social services related experience and pursuing a degree in a social services field or a minimum of two years of patient-centered experience in an FQHC and interest in pursuing a degree in a social services field.
• Minimum two years of experience in a clinical setting (Preferred)
• Experience working with community service agencies
• Knowledge of Microsoft Office, keyboarding, and use of electronic medical record
• Bilingual English/Spanish required

Responsibilities

• Identify patients in need of services and communicate with providers as to progress.
• Assist patients with arrangements for transportation, translation, and other barriers to attending appointments.
• Enter interventions and follow-up plans in electronic medical record
• Keeps an active problem list and tracks patients that are referred; documents level of services and reports monthly.
• Follows up on missed appointments and reschedules as appropriate.

Skills

EMR systems (Epic/eCW)

Behavioral health experience

Care coordination

Bilingual English/Spanish

Education

Associate's degree

Tools

Microsoft Office

Electronic Medical Records

Job description

Zufall Health Center Inc. in Paterson, NJ seeks a Case Manager to support patients and families in accessing behavioral health and social services.

You will work with the Care Team to address barriers such as financial, language, insurance, and transportation, and participate in local community meetings as needed. Responsibilities include coordinating referrals, documenting services, following up on missed visits, and assisting with enrollment in charity care, Medicaid, NJ Family Care, and other