Bilingual Banking Support Specialist

Regions Bank; Nashville (TN); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition reimbursement

Paid time off

Salary reviews

Job summary

Regions Bank in Hoover, Alabama is seeking a Contact Center Banker to help customers with a wide range of banking products and services, building banking knowledge on the job while receiving coaching and mentoring from leadership to support career growth.

This full-time role requires fluent Spanish/English, a high school diploma, and willingness to work a rotating schedule including some weekends. Regions offers competitive pay, benefits, and ongoing development opportunities.

Qualifications

• High school diploma or GED is required.
• Excellent communication, verbal and written.
• Ability to multi-task in a fast-paced environment and adapt to a flexible schedule.

Responsibilities

• Help enrich our customer’s lives by answering questions, solving problems, and providing solutions to ensure an effortless banking experience for our customers.
• Be the expert in a wide range of banking products and services to guide customers toward their financial goals.
• Put the customer first by incorporating core values into everyday conversations and providing solutions for immediate and long-term needs.

Skills

Policies adherence

Customer service

Communication

Multi-tasking

Flexibility

Time management

Computer skills

Verbal communication

Written communication

Banking knowledge

Bilingual Spanish/English

Education

High school diploma or GED

Job description

Regions Bank in Hoover, Alabama is seeking a Contact Center Banker to help customers with a wide range of banking products and services, building banking knowledge on the job while receiving coaching and mentoring from leadership to support career growth.

This full-time role requires fluent Spanish/English, a high school diploma, and willingness to work a rotating schedule including some weekends. Regions offers competitive pay, benefits, and ongoing development opportunities.