Bilingual Financial Services Specialist — Branch Support

World Finance; Hoover (AL); Hybrid; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Vacation time

401(k) with company match

Job summary

World Finance is seeking an Overstaff Financial Services Representative in Hoover, AL to provide onsite support across multiple branches. You will assist customers, process loan-related documents, and help maintain smooth branch operations.

A bilingual Spanish speaker is required to best serve diverse clients. The role offers hourly pay between $15 and $18, with opportunities to grow as branches meet goals.

Qualifications

• Bilingual in Spanish required.
• Willingness to travel between branches and support multiple locations as needed.

Responsibilities

• Provide onsite support to multiple branches as assigned, filling in for open or short-staffed positions.
• Guide customers toward upward credit mobility through responsible financial choices.
• Deliver top-tier customer service by assisting with questions, concerns, and available products.
• Process and prepare loan applications, documents, and renewals accurately.
• Take and process customer payments.
• Prepare and execute loan closings on current and renewal loans.
• Balance assigned cash drawer daily and ensure all transactions are accurate.
• Complete daily branch bank deposits and, as needed, transport funds to and from the bank.
• Maintain strong customer relationships and represent the company’s values in every branch supported.
• Collaborate with Branch Managers and team members to meet performance goals.

Skills

Bilingual Spanish

Job description

World Finance is seeking an Overstaff Financial Services Representative in Hoover, AL to provide onsite support across multiple branches. You will assist customers, process loan-related documents, and help maintain smooth branch operations.

A bilingual Spanish speaker is required to best serve diverse clients. The role offers hourly pay between $15 and $18, with opportunities to grow as branches meet goals.