Bilingual Banking Specialist (Retail)

Woodforest National Bank; Springfield (OH); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

ESOP ownership

401(k) match

Paid Time Away

Medical coverage

Career growth opportunities

Job summary

Woodforest National Bank in Ohio's Springfield branch is seeking a Banker to deliver the Woodforest Experience and grow retail relationships through exceptional service and proactive banking product marketing.

You will work in a fast-paced, customer-focused environment, supporting digital tools, maintaining accuracy and compliance, and engaging with the local community while upholding Woodforest’s core values.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Fluent in English and Spanish.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve sales goals through referrals and outreach.
• Explain complex solutions simply.
• Deliver warm, personalized interactions and proactive service.
• Support digital banking tools and platforms.
• Build relationships with customers and the community.
• Maintain confidentiality and comply with bank policies.

Skills

Retail sales

Customer service

Bilingual English/Spanish

Education

High School Diploma

Job description

Woodforest National Bank in Ohio's Springfield branch is seeking a Banker to deliver the Woodforest Experience and grow retail relationships through exceptional service and proactive banking product marketing.

You will work in a fast-paced, customer-focused environment, supporting digital tools, maintaining accuracy and compliance, and engaging with the local community while upholding Woodforest’s core values.