Bilingual Banking Specialist — English/Spanish

M&T Bank Corporation; Hartford (CT); On-site; USD 28,309 - 47,182; Full time

Job summary

M&T Bank Corporation is seeking a Bilingual Universal Banker in Hartford, CT. This role focuses on enhancing customer experiences through effective service and sales in both English and Spanish. Candidates should have a high school diploma and at least one year of retail or customer service experience. The position involves educating customers, resolving issues, and promoting banking solutions within the branch. The hourly pay range is $20.55 to $34.25, depending on experience and skills.

Qualifications

• At least 1 year of retail sales, call center, or customer service experience.
• Fluent communication in English and Spanish.
• Strong time management and organizational skills.

Responsibilities

• Educate customers on banking solutions and services.
• Engage with customers to provide sales support and service.
• Handle customer complaints and resolve issues.

Skills

Retail sales experience

Customer service skills

Bilingual communication

Time management

Interpersonal skills

Education

High school diploma or equivalent

Tools

Internet user-level technology

Job description

M&T Bank Corporation is seeking a Bilingual Universal Banker in Hartford, CT. This role focuses on enhancing customer experiences through effective service and sales in both English and Spanish. Candidates should have a high school diploma and at least one year of retail or customer service experience. The position involves educating customers, resolving issues, and promoting banking solutions within the branch. The hourly pay range is $20.55 to $34.25, depending on experience and skills.