Bilingual Banking Advisor: Customer Experience & Digital Solutions

M&T Bank; Village of Larchmont (NY); On-site; USD 31,395 - 52,335; Full time

Job summary

M&T Bank seeks a Teller for its Larchmont, NY branch to provide exceptional service and sales support. You will educate customers on banking solutions and engage them to meet their needs, while maintaining compliance with operational standards.

The ideal candidate has prior retail sales or customer service experience and strong communication skills to resolve customer queries effectively. The position offers a pay range of $22.79 - $37.99 per hour depending on experience.

Qualifications

• 1+ year’s proven retail sales or customer service experience.
• Ability to communicate effectively in English and second language.
• Strong organizational and prioritization skills.

Responsibilities

• Educate customers on banking solutions and features.
• Engage customers to meet banking needs and promote digital capabilities.
• Handle customer complaints and transactions accurately.
• Maintain compliance with AML and Regulatory standards.

Skills

Retail sales experience

Customer service skills

Verbal communication

Interpersonal skills

Time management

Education

High school diploma or GED

Job description

M&T Bank seeks a Teller for its Larchmont, NY branch to provide exceptional service and sales support. You will educate customers on banking solutions and engage them to meet their needs, while maintaining compliance with operational standards.

The ideal candidate has prior retail sales or customer service experience and strong communication skills to resolve customer queries effectively. The position offers a pay range of $22.79 - $37.99 per hour depending on experience.