Bilingual Banking Pro: Personal & Business Solutions

M&T Bank Corporation; Bridgeport (CT); On-site; USD 31,000 - 52,000; Full time

Job summary

M&T Bank Bridgeport is hiring a Teller to support daily branch operations and deliver a high standard of customer service. You will process transactions, explain banking products, and connect customers with digital tools to meet their needs.

In this role you’ll greet customers, handle cash securely, and refer more complex requests to specialists. Strong communication and accuracy are essential in a fast-paced branch environment.

Qualifications

• High school diploma or GED and at least 1 year of retail sales or customer service experience.
• Ability to communicate in English fluently; proficiency in a second language determined by assessment.
• Strong verbal and interpersonal skills with ability to handle difficult conversations.
• Proficiency with internet-based technology.

Responsibilities

• Educate customers on Consumer and Business Banking solutions and explain features.
• Engage customers and promote digital capabilities in interactions.
• Handle teller transactions and maintain accurate records.
• Refer opportunities to banking partners when appropriate.
• Maintain lobby management and greet customers proactively.

Skills

Customer service

Bilingual

Communication

Cash handling

Time management

Teamwork

Problem solving

Tech savvy

Education

High school diploma or GED

1 year retail sales or customer service

Job description

M&T Bank Bridgeport is hiring a Teller to support daily branch operations and deliver a high standard of customer service. You will process transactions, explain banking products, and connect customers with digital tools to meet their needs.

In this role you’ll greet customers, handle cash securely, and refer more complex requests to specialists. Strong communication and accuracy are essential in a fast-paced branch environment.