Bilingual Banking & Lending Specialist | Uncapped Earnings

NuMark Credit Union; Aurora (IL); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Blue Cross Blue Shield (HMO, PPO)

Dental

Vision

3 weeks of Paid Time Off

Paid Holidays

Company Lunches and Parties

Birthday Holidays

Life Insurance

Short and Long Term Disability

401(k) with Company Match

Flexible Spending Account

Accident Insurance

Education Reimbursement

Employee Assistance Program

Paid Volunteer Time

Career Advancement Opportunities

Job summary

NuMark Credit Union in Aurora, IL seeks a Universal Service Representative who combines sales mindset with outstanding member service to help individuals reach their financial goals. You will upsell and cross-sell NuMark products, process loans, open accounts, and handle cash with discretion, while meeting Saturdays and thriving in a team-focused environment.

The role offers an incentive plan with uncapped earning potential; top performers may earn significant bonuses based on product upsell and

Qualifications

• Minimum three years of credit union or banking teller experience.
• Consumer lending experience preferred.
• Ability to obtain an NMLS number.

Responsibilities

• Build member relationships by providing exceptional service and using open-ended questions.
• Achieve sales goals by understanding member situations, offering products, and exceeding expectations.
• Open various types of accounts and cross-sell loans with other departments.
• Process loan applications and disbursements for loans including consumer and home equity.
• Accurately handle cash and non-cash transactions and balance cash drawers.
• Ensure confidentiality of member information in every situation.
• Contact prospective and existing members to solicit new business by email or phone.
• Routinely maintain accounts according to member requests.

Skills

Upsell & cross-sell

Customer service

Cash handling

Communication

Team player

Education

High School Diploma

Job description

NuMark Credit Union in Aurora, IL seeks a Universal Service Representative who combines sales mindset with outstanding member service to help individuals reach their financial goals. You will upsell and cross-sell NuMark products, process loans, open accounts, and handle cash with discretion, while meeting Saturdays and thriving in a team-focused environment.

The role offers an incentive plan with uncapped earning potential; top performers may earn significant bonuses based on product upsell and