Member Banking & Lending Specialist

NuMark Credit Union; Plainfield (IL); On-site; USD 31,684 - 33,062; Full time

Benefits offered by this job

Monetary sales incentives

Job summary

NuMark Credit Union is seeking a Universal Service Representative to help members achieve their financial goals through superior service and proactive product recommendations. The role requires multitasking across teller and sales duties, with emphasis on accuracy, confidentiality, and member trust.

You will work Monday through Saturday with one weekday off; Sundays are closed. You will engage with members to open accounts, process loans, and balance cash while protecting member data and

Qualifications

• Three years of credit union or banking teller experience preferred.
• Consumer lending experience preferred.
• Ability to obtain an NMLS number.
• Desire to develop sales skills.
• Desire for continual professional development.
• Effective communication skills.
• High school diploma required.
• Cash handling experience.
• Willingness to substitute at other local branches if necessary.

Responsibilities

• Build member relationships by providing exceptional service and using open-ended questions to determine where they are in their financial life-cycle.
• Achieve sales goals by understanding member situations and offering NuMark products to meet needs.
• Open various types of accounts and cross-sell products, such as loans.
• Process loan applications and handle disbursals and closings for consumer and home equity loans.
• Accurately handle cash and non-cash transactions and balance cash drawers.
• Ensure confidentiality of member information in every situation.
• Contact prospective and existing members to solicit new business by email or phone to meet goals.
• Routinely maintain accounts according to member requests.

Skills

Customer service

Sales skills

Communication skills

Cash handling

Attention to detail

Education

High school diploma

Job description

NuMark Credit Union is seeking a Universal Service Representative to help members achieve their financial goals through superior service and proactive product recommendations. The role requires multitasking across teller and sales duties, with emphasis on accuracy, confidentiality, and member trust.

You will work Monday through Saturday with one weekday off; Sundays are closed. You will engage with members to open accounts, process loans, and balance cash while protecting member data and