Bilingual Banking Associate: Customer-First Solutions

JPMorganChase; Highland (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to join our branch teams in Indiana, delivering exceptional client experiences with the latest banking technology and personalized financial solutions. You will greet clients, open accounts, and help them manage day-to-day banking needs while leveraging Chase Mobile and online platforms.

The role emphasizes excellent customer service, strong communication, and a collaborative approach to achieving financial goals within a diverse and inclusive

Qualifications

• Client service experience or comparable experience.
• Reading and speaking in both English and Spanish fluently is required for this role.
• Ability to engage clients and educate them on banking solutions.
• Demonstrated communication and interpersonal skills.
• Willingness to learn and adapt to technology-enabled banking tools.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service to clients as they enter the branch.
• Exceed client expectations by opening new accounts and maintaining existing ones in compliance with policies and regulations.
• Educate clients on day-to-day banking transactions and using Chase mobile and online tools.
• Build relationships with clients by listening, asking questions, and partnering with team members to reach financial goals.
• Handle branch operations tasks such as cash devices and ATMs while following bank procedures.

Skills

Client service experience

Bilingual English/Spanish

Strong communication skills

Teamwork

Attention to detail

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker to join our branch teams in Indiana, delivering exceptional client experiences with the latest banking technology and personalized financial solutions. You will greet clients, open accounts, and help them manage day-to-day banking needs while leveraging Chase Mobile and online platforms.

The role emphasizes excellent customer service, strong communication, and a collaborative approach to achieving financial goals within a diverse and inclusive