Tech-Savvy Banking Associate

JPMorganChase; Lafayette (IN); On-site; USD 38,000 - 55,000; Full time

Job summary

JPMorgan Chase in Lafayette, IN, is seeking an Associate Banker to deliver welcoming, high‑quality client service and to represent our brand with hospitality. You will help clients use Chase Mobile App, Chase.com, and other digital tools to meet their financial goals.

You will build trusted relationships, educate clients on accounts and solutions, assist with opening new accounts, and collaborate with branch teammates to achieve shared targets while following policies and regulatory requirements.

Qualifications

• Must have a client‑first mindset focused on delivering attentive service.
• Ability to learn products, services, and procedures quickly and accurately.
• Strong communication and interpersonal skills to resolve client issues with care.
• Comfort using digital banking tools and technology to support clients.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through the lobby.
• Exceed client expectations by servicing accounts and opening new accounts while following policies and regulatory requirements.
• Educate and assist clients with day‑to‑day banking transactions and digital self‑service options (Chase Mobile App, Chase.com, ATMs).
• Build lasting relationships by listening, asking thoughtful questions, and collaborating with branch teammates to reach goals.
• Perform branch operations in line with bank policies, including cash handling and device management.

Skills

Client service experience

Relationship building

Communication skills

Tech-savvy (mobile banking)

Problem solving

Education

High school diploma or GED

Job description

JPMorgan Chase in Lafayette, IN, is seeking an Associate Banker to deliver welcoming, high‑quality client service and to represent our brand with hospitality. You will help clients use Chase Mobile App, Chase.com, and other digital tools to meet their financial goals.

You will build trusted relationships, educate clients on accounts and solutions, assist with opening new accounts, and collaborate with branch teammates to achieve shared targets while following policies and regulatory requirements.