Bilingual Bank Teller — Customer Impact & Cash Expert

Bank of China Limited, New York Branch; New York (NY); On-site; USD 42,000 - 90,000; Full time

Job summary

Bank of China Limited, New York Branch is seeking a teller/customer service associate to handle daily deposits and withdrawals, remittance processing and currency exchange. You will promote banking products while maintaining compliance and accurate cash records.

Requirements include a high school diploma, at least 1 year banking experience, and fluency in English and Mandarin. The role is onsite with a salary range reflecting experience and qualifications.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of banking experience.
• Knowledge of safe deposit box operations.
• Bilingual in English and Mandarin required.

Responsibilities

• Handle daily customer deposits and withdrawals.
• Promote and cross-sell banking products to customers.
• Process remittance transactions and currency exchange.
• Ensure compliance with anti-money laundering regulations and internal controls.
• Maintain accurate cash drawer and transaction records.

Skills

Customer service

Cash handling

Remittance processing

Compliance

Bilingual English/Mandarin

Education

High School Diploma or GED

Tools

T24 core banking

Safe deposit box operations

Job description

Bank of China Limited, New York Branch is seeking a teller/customer service associate to handle daily deposits and withdrawals, remittance processing and currency exchange. You will promote banking products while maintaining compliance and accurate cash records.

Requirements include a high school diploma, at least 1 year banking experience, and fluency in English and Mandarin. The role is onsite with a salary range reflecting experience and qualifications.