Bilingual Automotive Service Receptionist

The Resumator; Silver Spring (MD); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

401k

Employee discounts

Career advancement

Community involvement

Résumé du poste

DARCARS of Silver Spring is seeking an Automotive Service Cashier / Receptionist who will greet customers as they enter the service area and route inquiries to the appropriate party. The role requires a friendly, professional front-line presence and the ability to handle multiple calls and data entry tasks.

Candidates who are bilingual in English and Spanish are preferred, with a willingness to work a flexible schedule including evenings and weekends.

Qualifications

• Must be able to speak clearly on the telephone and convey professionalism.
• Strong communication with customers and colleagues.
• Ability to speak multiple languages; Spanish is a plus.
• Willingness to work evenings and weekends.

Responsabilités

• Greet customers and determine the nature of their visit.
• Direct customers to the correct department.
• Answer basic inquiries and route more complex questions.
• Enter data into the prospect tracking system.
• Manage the switchboard and phone roster.
• Communicate messages promptly to relevant staff.
• Provide basic information to callers and visitors.
• Perform clerical duties as assigned.

Connaissances

Bilingual English/Spanish

Customer service

Communication skills

Telephone etiquette

Team player

Flexible schedule

Description du poste

DARCARS of Silver Spring is seeking an Automotive Service Cashier / Receptionist who will greet customers as they enter the service area and route inquiries to the appropriate party. The role requires a friendly, professional front-line presence and the ability to handle multiple calls and data entry tasks.

Candidates who are bilingual in English and Spanish are preferred, with a willingness to work a flexible schedule including evenings and weekends.