Bilingual Automotive Service Advisor | Growth & Commissions

Ice Cold Air Discount Auto Repair

Crystal River (FL)

On-site

USD 45,000 - 55,000

Full time

9 days ago

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Benefits offered by this job

Bonus program

Company parties

Competitive salary

Employee discounts

Flexible schedule

Free food

Free uniforms

Advancement opportunities

Paid time off

Training & development

Job summary

Ice Cold Air Discount Auto Repair is seeking a skilled Automotive Service Advisor to join our Crystal River shop. You will be the primary contact for customers, explain repair options in plain terms, and coordinate with technicians to keep workflows efficient.

You’ll provide clear estimates, suggest maintenance, and help manage billing while upholding our commitment to top-tier service. Fluency in English, with Spanish a plus, is highly valued in this role.

Qualifications

3+ years of experience in automotive service advisement or related roles.
Foundational knowledge of automotive systems/repairs; ASE certification or training is a plus.
Strong multitasking, problem-solving, and interpersonal skills.

Responsibilities

Serve as the primary point of contact for customers, communicating in English and Spanish about vehicle issues, repair processes, and service recommendations.
Schedule appointments, manage workflow, and coordinate with technicians to optimize shop productivity.
Provide accurate cost and time estimates, explain technical details in layman's terms, and handle billing.
Proactively recommend maintenance services while respecting customer budgets.
Resolve concerns, manage follow-ups, and maintain detailed records of interactions and repairs.