Bilingual Automotive Parts Specialist – Customer Expert

O'Reilly Auto Parts; Glencoe (AL); In loco; USD 32.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive wages

401k with employer contributions

Medical, Dental, Vision insurance

Tuition educational assistance

Paid time off

Descrizione del lavoro

O'Reilly Auto Parts is hiring a Parts Specialist to deliver high-level service to retail and installer customers in a fast-paced store environment. The role supports store management with daily tasks, and bilingual candidates are encouraged to apply.

Responsibilities include greeting customers, assisting with merchandise, handling cash and returns, answering store calls, and performing planogram updates and stock checks as trained.

Competenze

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in-store.

Mansioni

• Greet customers, assist with merchandise selection and related selling.
• Support professional customers and installers as needed.
• Handle cash, checks, credit cards and returns per policy.
• Process phone inquiries, lookup parts and quote prices.
• Complete store training and assist with daily tasks and stock updates.
• Assist with image maker, planogram updates and inventory counts.
• Perform in-store services and related tasks as trained.

Conoscenze

Customer service

Multitasking

Alphanumeric matching

Bilingual (Spanish)

Strumenti

Weatherly index system

Point-of-Sale (POS) system

Brake lathe

Descrizione del lavoro

O'Reilly Auto Parts is hiring a Parts Specialist to deliver high-level service to retail and installer customers in a fast-paced store environment. The role supports store management with daily tasks, and bilingual candidates are encouraged to apply.

Responsibilities include greeting customers, assisting with merchandise, handling cash and returns, answering store calls, and performing planogram updates and stock checks as trained.