Bilingual Automotive Parts Specialist

O'Reilly Auto Parts; Oklahoma; On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive wages & PTO

401k with employer contributions start

Medical, Dental, & Vision Insurance

Team Member Health/Wellbeing Programs

Tuition Educational Assistance

Career Growth Opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers in our store in Oklahoma. Bilingual candidates encouraged to apply.

You will support management, greet customers, assist with merchandise selection, and handle transactions and returns per policy. This role requires strong customer service, the ability to multitask, and basic product knowledge; ASE certification and Spanish language skills are valued.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service (desirable).
• ASE certification is preferred.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Assist managers and installers with professional customers as needed.
• Process exchanges and returns for credit per company policies.
• Provide excellent service to customers calling the store on the phone.
• Maintain and secure cash drawer and process payments.
• Perform daily store operations including stock, planograms, and image updates.
• Operate store equipment after training and meet company requirements.
• Occasionally drive a delivery vehicle when needed.

Skills

Customer service

Multitasking

Alphanumeric matching

Spanish language

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers in our store in Oklahoma. Bilingual candidates encouraged to apply.

You will support management, greet customers, assist with merchandise selection, and handle transactions and returns per policy. This role requires strong customer service, the ability to multitask, and basic product knowledge; ASE certification and Spanish language skills are valued.