Bilingual Automotive Parts & Customer Service Specialist

O'Reilly Auto Parts

Summerset (SD)

On-site

USD 21,000 - 30,000

Full time

3 days ago
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Benefits offered by this job

Competitive wages
Paid time off
Stock purchase plan
401k with employer contributions
Medical, dental & vision insurance
Flexible Spending Account (FSA)
Health/Wellbeing programs
Tuition assistance
Career growth opportunities

Job summary

O'Reilly Auto Parts is hiring a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management, and bilingual candidates are encouraged to apply. You will greet customers, assist with merchandise, and collaborate with professional customers to ensure satisfaction.

The position involves handling cash, returns, and daily operations, plus occasional vehicle deliveries when required. ASE certification and multilingual ability are valued assets.

Qualifications

  • Ability to quickly match alphanumeric sequences.
  • Ability to provide outstanding, friendly and professional customer service.
  • Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

  • Greet customers and assist with merchandise selection.
  • Support managers and installers with professional customers as needed.
  • Answer store phone calls, look up parts and quote prices, offer related items.

Skills

Match alphanumeric sequences
Outstanding customer service
Multitasking

Education

ASE certification

Tools

Weatherly index system

Job description

O'Reilly Auto Parts is hiring a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management, and bilingual candidates are encouraged to apply. You will greet customers, assist with merchandise, and collaborate with professional customers to ensure satisfaction.

The position involves handling cash, returns, and daily operations, plus occasional vehicle deliveries when required. ASE certification and multilingual ability are valued assets.

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