Bilingual Automotive Parts Specialist
O'Reilly Auto Parts
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Descripción de la vacante
O'Reilly Auto Parts in Mount Washington, KY, seeks a Parts Specialist to deliver high-level service to retail and installer customers and to support store management in daily tasks. This role emphasizes customer interactions on the floor and by phone, processing requests, quotes, exchanges, returns, and quick lookup of parts; bilingual candidates encouraged.
The position offers a comprehensive benefits package, including wages, 401k, health coverage, and growth opportunities.
Formación
- Excellent customer service and communication skills
- Ability to multitask and manage multiple customers
- Ability to quickly match alphanumeric sequences
- Fluency in multiple languages is a plus (Spanish highly desired)
Responsabilidades
- Greet customers promptly and assist with merchandise selection
- Answer store calls; look up parts and provide quotes
- Process exchanges, returns and credit per policy
- Resolve customer complaints professionally
- Assist with stock updates, planogram changes and shelf maintenance
- Operate store equipment after training
- Occasionally drive a delivery vehicle if needed
- All other duties as assigned
Conocimientos
Descripción del empleo
O'Reilly Auto Parts in Mount Washington, KY, seeks a Parts Specialist to deliver high-level service to retail and installer customers and to support store management in daily tasks. This role emphasizes customer interactions on the floor and by phone, processing requests, quotes, exchanges, returns, and quick lookup of parts; bilingual candidates encouraged.
The position offers a comprehensive benefits package, including wages, 401k, health coverage, and growth opportunities.
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