Automotive Parts Specialist | Bilingual & Customer-Focused

O'Reilly Auto Parts; Grayson (KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers in Grayson, KY. The role includes assisting management with tasks and supporting professional customers as needed.

Bilingual candidates are encouraged to apply and training will cover company programs, pricing, and related selling techniques. The position involves daily store operations and customer service excellence.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store.
• Bilingual candidates encouraged to apply.

Responsibilities

• Greet customers in a friendly, courteous manner and assist with merchandise selection.
• Support managers and installers in serving professional customers as needed.
• Handle cash, checks, and credit card transactions accurately.
• Process exchanges/returns for credit per policy and resolve complaints.

Skills

Customer service

Multitasking

Bilingual

Alphanumeric matching

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers in Grayson, KY. The role includes assisting management with tasks and supporting professional customers as needed.

Bilingual candidates are encouraged to apply and training will cover company programs, pricing, and related selling techniques. The position involves daily store operations and customer service excellence.