Bilingual Automotive Parts Specialist

O'Reilly Auto Parts; Kings Mountain (NC); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k starting day one

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts is hiring a Parts Specialist to deliver high levels of service to retail and installer customers. You will greet customers, help select parts, and support store management with daily tasks. Bilingual candidates are encouraged, and training is provided to handle cash, returns, and in-store services.

The role includes operating equipment after training and occasional vehicle deliveries when needed. A strong emphasis on customer satisfaction guides all duties.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask between phone and in-store customers.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support store management and installers as needed.
• Handle cash, checks, and credit card transactions securely.
• Process exchanges and returns per policy.
• Address customer complaints with courtesy.
• Assist with store upkeep: stock, planograms, and image maker.
• Operate store equipment after training.
• May drive a delivery vehicle when needed.
• Provide phone support per policy.

Skills

Ability to quickly match alphanumeric

Outstanding customer service

Multitask effectively

Education

ASE certification

Job description

O'Reilly Auto Parts is hiring a Parts Specialist to deliver high levels of service to retail and installer customers. You will greet customers, help select parts, and support store management with daily tasks. Bilingual candidates are encouraged, and training is provided to handle cash, returns, and in-store services.

The role includes operating equipment after training and occasional vehicle deliveries when needed. A strong emphasis on customer satisfaction guides all duties.