Bilingual Automotive Parts & Customer Service Pro

O'Reilly Auto Parts; Chickamauga (GA); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, dental, and vision insurance

Paid time off

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-quality customer service to retail and installer customers. The role also supports store management with daily tasks and operations.

This position encourages bilingual candidates and requires the ability to greet customers, look up parts, quote prices, and handle transactions accurately, while maintaining the cash drawer and handling returns per policy.

Qualifications

• Customer service excellence required.
• Able to multitask in-store and on phone.
• Fluency in Spanish preferred.
• Experience with automotive parts helpful.

Responsibilities

• Greet customers and assist with parts selection.
• Assist managers and installers with professional customers.
• Process exchanges and returns per policy.
• Support daily store operations and image updates.

Skills

Customer service

Multitasking

Bilingual (Spanish)

Education

ASE Certification

Tools

Brake lathe

Test equipment

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-quality customer service to retail and installer customers. The role also supports store management with daily tasks and operations.

This position encourages bilingual candidates and requires the ability to greet customers, look up parts, quote prices, and handle transactions accurately, while maintaining the cash drawer and handling returns per policy.