Bilingual Automotive Internet Specialist

Darcars; Rockville (MD); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance: medical, vision, dental

Disability plans

Life Insurance

Employee discounts on vehicles, parts,

Service repairs discounts

Community service initiatives

Job summary

DARCARS Automotive Group is hiring an Internet Representative to join our corporate team. Potential earnings range from $42,000 to $70,000 annually, depending on experience.

The role requires bilingual English/Spanish skills and the ability to commute to multiple dealership locations. As an Internet Representative, you will nurture digital prospects, guide them through a needs analysis, provide product information, and connect them with a responsive in-store sales manager to close purchases.

Qualifications

• Fluent or proficient bilingual English/Spanish expected for customer interactions.
• Proficient computer skills with standard office software and CRM systems.

Responsibilities

• Pull inquiries from CRM and respond via phone, text, chat, or email based on customer preference.
• Serve as first-level expert on products, services, purchase process and the DARCARS brand.
• Convert inquiries to dealership visits; set test drive and purchase support appointments.
• Adhere to customer communication scripts to ensure consistent messaging.
• Record customer information in CRM in real time and maintain relationships with store personnel.
• Meet or exceed individual performance objectives such as response time and conversions.
• Commute between dealerships; must have a valid driver's license and reliable transportation.
• Must be at least eighteen years of age.

Skills

Bilingual English/Spanish

CRM software

MS Office

Tools

CRM software

MS Office

Job description

DARCARS Automotive Group is hiring an Internet Representative to join our corporate team. Potential earnings range from $42,000 to $70,000 annually, depending on experience.

The role requires bilingual English/Spanish skills and the ability to commute to multiple dealership locations. As an Internet Representative, you will nurture digital prospects, guide them through a needs analysis, provide product information, and connect them with a responsive in-store sales manager to close purchases.