Bilingual Automotive BDC Specialist – Drive Appointments

Key Cars Auto Group; Meriden (CT); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Medical/Dental Benefits

Life Insurance $25k

401(k) with company match after one年

Paid Vacation

Job summary

Key Cars Auto Group in Middletown, CT seeks a driven Sales BDC Representative to be the first contact for customers, schedule appointments, and support the sales process. You’ll contact inbound and outbound leads, log interactions in the CRM, and help the team hit goals. Compensation is hourly plus commission.

Ideal candidates enjoy talking to people, are reliable, and thrive in a fast-paced automotive environment with strong communication and organizational skills.

Qualifications

• Strong phone skills and a confident, positive attitude.
• Excellent communication and customer service abilities.
• Ability to multitask in a fast paced environment.
• Sales, BDC, call center, or automotive experience preferred (not required).
• Comfortable using computers, CRM systems, and texting/email platforms.
• Reliable, punctual, and goal-oriented.

Responsibilities

• Handle inbound and outbound sales calls, texts, and internet leads
• Respond quickly and professionally to online inquiries
• Schedule and confirm sales appointments
• Follow up with unsold prospects and previous customers
• Build rapport and generate interest in vehicles and dealership offerings
• Accurately log all customer interactions in the CRM
• Work closely with the sales team and management to hit appointment and sales goals

Skills

Phone skills

Communication

Multitasking

Customer service

CRM familiarity

Tools

CRM software

Texting/Email platforms

Job description

Key Cars Auto Group is looking for a driven, energetic Sales BDC Representative to join our Middletown Chevrolet team! This role is perfect for someone who enjoys talking to people, setting appointments, and being a key part of the sales process. You’ll be the first point of contact for customers and a major contributor to dealership growth.

Compensation: Hourly pay plus commission.

Responsibilities

Handle inbound and outbound sales calls, texts, and internet leads

Respond quickly and professionally to online inquiries

Schedule and confirm sales appointments

Follow up with unsold prospects and previous customers

Build rapport and generate interest in vehicles and dealership offerings

Accurately log all customer interactions in the CRM

Work closely with the sales team and management to hit appointment and sales goals

Qualifications

Strong phone skills and a confident, positive attitude

Excellent communication and customer service abilities

Ability to multitask in a fast paced environment

Sales, BDC, call center, or automotive experience preferred (not required)

Comfortable using computers, CRM systems, and texting/email platforms

Reliable, punctual, and goal-oriented

Benefits:Top Rated Medical/Dental Benefits

$25,000 Free Life Insurance

401(k) with company match after one year

Paid Vacation

We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.