Parts Specialist - Bilingual Auto Parts & Customer Service

O'Reilly Auto Parts; Washington (IA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Stock Purchase Plan

401k with employer contributions

Medical, Dental, & Vision insurance

Tuition Educational Assistance Programs

Job summary

O'Reilly Auto Parts in Washington, Iowa is seeking a Parts Specialist to deliver high-level service to both retail and installer customers. The ideal candidate will be responsible for processing transactions, assisting customers in selecting merchandise, and resolving complaints. A friendly demeanor and multitasking ability are essential. This position offers opportunities for career growth along with competitive wages and benefits.

Bilingual candidates are encouraged to apply, and training will be provided for various store services and operational tasks.

Qualifications

• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Provide excellent service to customers calling the store on the phone.
• Promptly greet retail/walk-in customers.
• Process exchanges and returns for credit.
• Assist with daily operational tasks.

Skills

Customer service

Multitasking

Alphanumeric matching

Tools

Brake lathe

Job description

O'Reilly Auto Parts in Washington, Iowa is seeking a Parts Specialist to deliver high-level service to both retail and installer customers. The ideal candidate will be responsible for processing transactions, assisting customers in selecting merchandise, and resolving complaints. A friendly demeanor and multitasking ability are essential. This position offers opportunities for career growth along with competitive wages and benefits.

Bilingual candidates are encouraged to apply, and training will be provided for various store services and operational tasks.