Bilingual Auto Parts Specialist — Customer Service Leader

O'Reilly Auto Parts; Coal City (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k from Day One

Medical, dental, and vision insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in Illinois to deliver high-level service to retail and installer customers, while supporting store management with daily tasks. bilingual candidates are encouraged to apply.

You will greet customers, assist with merchandise selection, and help service professionals as needed. The role includes cash handling, returns, and incident resolution according to company policies.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail/walk-in customers and assist with merchandise selection.
• Assist managers and installer service specialists for professional customers.
• Maintain cash drawer and process cash, checks, and credit card payments.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Tools

Weatherly index system

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in Illinois to deliver high-level service to retail and installer customers, while supporting store management with daily tasks. bilingual candidates are encouraged to apply.

You will greet customers, assist with merchandise selection, and help service professionals as needed. The role includes cash handling, returns, and incident resolution according to company policies.