Bilingual Auto Parts Specialist

O'Reilly Auto Parts; Marshall (MI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Stock purchase plan & 401k StartingDay

Healthcare program

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to assist store management with tasks. Bilingual candidates are encouraged to apply and training will be provided to support operations.

Responsibilities include greeting customers, assisting with merchandise selection, processing transactions, handling returns, and supporting inventory and planogram updates. Travel for occasional deliveries may occur as needed.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Support professional customers and installers as needed.
• Handle phone inquiries and provide quotes and related items.
• Process exchanges and returns per policy.
• Maintain cash drawer and process transactions securely.
• Assist with store operations such as stocking, planogram updates, and inventory tasks.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to assist store management with tasks. Bilingual candidates are encouraged to apply and training will be provided to support operations.

Responsibilities include greeting customers, assisting with merchandise selection, processing transactions, handling returns, and supporting inventory and planogram updates. Travel for occasional deliveries may occur as needed.