Bilingual Auto Parts Specialist & Customer Expert

O'Reilly Auto Parts; Stilwell (OK); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

401k with employer contributions start

Medical, Dental, & Vision Insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts in Stilwell, OK is looking for a Parts Specialist who provides high-level service to retail and installer customers and supports store management in daily tasks.

Bilingual candidates are encouraged to apply and will thrive in a fast-paced environment with a focus on accuracy and customer satisfaction.

This role involves cash handling, returns, and in-store services, with opportunities for career growth within a stable company.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Support store management and installers as needed.
• Handle cash, checks, and credit transactions accurately.
• Process exchanges and returns per policy.
• Address and resolve customer complaints warmly.
• Assist with stock, planograms, and in-store services.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O'Reilly Auto Parts in Stilwell, OK is looking for a Parts Specialist who provides high-level service to retail and installer customers and supports store management in daily tasks.

Bilingual candidates are encouraged to apply and will thrive in a fast-paced environment with a focus on accuracy and customer satisfaction.

This role involves cash handling, returns, and in-store services, with opportunities for career growth within a stable company.