Bilingual Auto Glass Customer Care Specialist

Auto Glass Colorado Inc; Commerce City (CO); On-site; USD 22,000 - 25,000; Full time

Job summary

Auto Glass Express is seeking a Bilingual Customer Service Representative to join our team in Colorado. Hours are 8am–4pm, Monday to Friday, with rotating Saturdays. Starting pay is $16 to $18 per hour.

We are a locally owned and operated business offering a supportive environment and opportunities to grow with the company. Responsibilities include handling customer inquiries, providing information about products and services, troubleshooting issues, updating customer records, and building a

Qualifications

• Previous experience in customer service, sales, or other related fields.
• Ability to build rapport with clients.
• Ability to prioritize and multitask.
• Positive and professional demeanor.
• Excellent written and verbal communication skills.

Responsibilities

• Handle customer inquiries
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Skills

Customer service

Sales experience

Rapport building

Multitasking

Communication

Tools

Basic computer skills

Job description

Auto Glass Express is seeking a Bilingual Customer Service Representative to join our team in Colorado. Hours are 8am–4pm, Monday to Friday, with rotating Saturdays. Starting pay is $16 to $18 per hour.

We are a locally owned and operated business offering a supportive environment and opportunities to grow with the company. Responsibilities include handling customer inquiries, providing information about products and services, troubleshooting issues, updating customer records, and building a