Future Opening: Bilingual Customer Service Representative

Auto Glass Colorado Inc; Commerce City (CO); Sur place; USD 22 000 - 25 000; Plein temps

Résumé du poste

Auto Glass Express is seeking a Bilingual Customer Service Representative to join our team in Colorado. Hours are 8am–4pm, Monday to Friday, with rotating Saturdays. Starting pay is $16 to $18 per hour.

We are a locally owned and operated business offering a supportive environment and opportunities to grow with the company. Responsibilities include handling customer inquiries, providing information about products and services, troubleshooting issues, updating customer records, and building a

Qualifications

• Previous experience in customer service, sales, or other related fields.
• Ability to build rapport with clients.
• Ability to prioritize and multitask.
• Positive and professional demeanor.
• Excellent written and verbal communication skills.

Responsabilités

• Handle customer inquiries
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Connaissances

Customer service

Sales experience

Rapport building

Multitasking

Communication

Outils

Basic computer skills

Description du poste

We are seeking a Bilingual Customer Service Representative to join our team! You will be responsible for helping aid us with the selling of Auto Glass. We would like our candidate to be a team player and have the desire to grow the company. We are locally owned and operated business. Hours of employment will be 8am-4pm Monday- Friday. Rotating Saturdays. Starting pay is $16 to $18 We are located 1 mile north of I70 & Quebec. Basic computer skill required.

Responsibilities:

• Handle customer inquiries
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

About

At Auto Glass Express, our mission is to provide exceptional and reliable auto glass services to our clients, with a commitment to customer satisfaction, safety, and affordability. We strive to exceed our clients’ expectations by delivering high-quality services, utilizing the latest technology and techniques, and ensuring that their vehicles are safe and roadworthy. Our goal is to be the leading provider of auto glass services in the industry, and we aim to achieve this by maintaining a strong focus on our core values of integrity, professionalism, and excellence.