Bilingual Associate Banker — Customer Experience

Testing Site - JPMC; Florida; On-site; USD 19,000 - 28,000; Part time

Job summary

Chase is seeking an Associate Banker in Florida to deliver friendly, attentive service and support clients with everyday banking needs. The role emphasizes building trusted relationships, guiding customers to digital tools, and ensuring compliant branch operations in a part-time capacity.

The position requires a high school diploma or GED and fluency in English and Spanish, with opportunities to grow within Chase's Consumer & Community Banking division.

Qualifications

• Experience delivering attentive and friendly service.
• Ability to build trusted relationships with clients.
• Fluent in English and Spanish for client interactions.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with day-to-day transactions and open new accounts while following policies.
• Educate clients on mobile and online banking tools to enhance self-service.
• Build relationships through active listening and thoughtful questions to understand client needs.
• Perform branch operations and cash handling in compliance with bank procedures.

Skills

Customer service

Relationship building

Communication

Sales knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in Florida to deliver friendly, attentive service and support clients with everyday banking needs. The role emphasizes building trusted relationships, guiding customers to digital tools, and ensuring compliant branch operations in a part-time capacity.

The position requires a high school diploma or GED and fluency in English and Spanish, with opportunities to grow within Chase's Consumer & Community Banking division.