Bilingual Assistant Store Manager - Retail Leadership & Ops

O'Reilly Auto Parts; Sherwood (OR); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401k with employer contributions

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance, and operations in Sherwood, Oregon. The role involves leading the team in servicing customers, managing peak hours, and ensuring programs are executed effectively.

The candidate will assist in hiring, coaching, and training, and will handle tasks from order processing to returns, with bilingual candidates encouraged to apply.

Qualifications

• Requires Retail leadership certifications and parts industry credentials.
• Fluency in multiple languages is highly desired.
• Strong customer service and coaching skills.
• Ability to hire, train, and mentor store team members.

Responsibilities

• Lead the store team in delivering excellent customer service to retail and professional customers.
• Supervise service levels on the showroom floor and ensure execution of customer service programs.
• Help staff peak hours and manage scheduling with the store manager.
• Assist in hiring, interviewing, and selecting qualified team members.
• Ensure accurate processing of buy online/ship to store, transfers, and orders.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Certified Parts Professional

ASE Certification

Spanish language (bilingual)

Job description

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance, and operations in Sherwood, Oregon. The role involves leading the team in servicing customers, managing peak hours, and ensuring programs are executed effectively.

The candidate will assist in hiring, coaching, and training, and will handle tasks from order processing to returns, with bilingual candidates encouraged to apply.