Bilingual Assistant Store Manager – Retail Leadership

O'Reilly Auto Parts; Winfield (MO); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k starting day one

Health insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts in Missouri seeks an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. This role will lead the store team in the manager’s absence and on opposing shifts, guiding the team to deliver outstanding service.

Bilingual candidates are encouraged to apply. The position offers a comprehensive benefits package and opportunities for career growth within the store network.

Qualifications

• Leadership skills for retail teams
• Strong customer service focus
• Experience coaching and mentoring staff
• Experience recruiting and interviewing candidates
• Proficiency in store operations and processes
• Bilingual abilities encouraged (Spanish a plus)

Responsibilities

• Lead store team to deliver excellent customer service to retail and professional customers.
• Oversee customer service programs and ensure staff execution during peak hours.
• Assist in staffing during peak times and setting team goals.
• Support hiring: recruiting, interviewing, selecting qualified candidates.
• Ensure all orders, transfers, and shipments are processed timely and accurately.

Skills

Leadership

Customer service

Team mentoring

Staff scheduling

Hiring process

Phone etiquette

Store operations

Education

Assistant Manager Certification

RSS Certification

Certified Parts Professional Certification

ASE Certification

Job description

O'Reilly Auto Parts in Missouri seeks an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. This role will lead the store team in the manager’s absence and on opposing shifts, guiding the team to deliver outstanding service.

Bilingual candidates are encouraged to apply. The position offers a comprehensive benefits package and opportunities for career growth within the store network.