Bilingual Assistant Community Manager

riverstone; Homestead (FL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

11 paid holidays

PTO and Wellness PTO

Maternity/Paternity Leave

Flexible schedule

Ongoing training & growth

Open feedback culture

Job summary

Riverstone Communities seeks an Assistant Community Manager for our Boardwalk RV and Mobile Home Resort in Homestead, FL. The role focuses on resident relations, marketing for occupancy, and timely rent collection, with leadership duties in the Property Manager’s absence.

We offer competitive pay, benefits, and growth opportunities in a people-focused environment that values respect and open feedback. The position requires Spanish bilinguality and flexibility for on-site work.

Qualifications

• 1–2 years of administrative office experience.
• 1–2 years of customer service experience.
• Valid driver’s license and ability to drive on-site.
• Ability to walk, stand, and lift up to 50 pounds.
• Proficiency with Microsoft Office and email.

Responsibilities

• Interact with current and prospective residents, providing excellent customer service.
• Assist with achieving high occupancy through marketing of the community.
• Help with rent collection and follow up on late payments.
• Ensure compliance with company standards and daily property walking checks.
• Maintain the property office and complete general office work on time.
• Follow up promptly with prospects and applicants.
• Adhere to Fair Housing guidelines.
• Lead the property in the absence of the Property Manager.
• Other duties as trained.

Skills

Bilingual in Spanish

Customer service

Administrative support

Communication skills

Tools

Microsoft Office

Google Workspace

Job description

Are you ready to play a part in improving the community you work in? Do you have a talent for managing relationships? Do you thrive in environments where you can share ideas? If you said yes to these three questions, then our Assistant Property Manager position is for you. Come join our team and help us enrich the lives of our residents and our team members.

We are currently seeking a qualified Assistant CommunityManager for our Boardwalk RV and Mobile Home Resort located at 100 NE 6th Ave. Lot 214 Homestead, FL 33030.

Why Join Us?

• Pay Rate: $19.00-$21.00 per hour
• Medical, Dental, and Vision benefit plan offerings for you and eligible family members
• 401(k) retirement plan, with a company match
• 11 Paid Holidays Off, which includes getting your birthday off
• Robust Paid Time Off (PTO)* and Wellness PTO
• Maternity/Paternity Leave*
• A schedule that is flexible to your needs and the needs of the property
• Ongoing training and internal growth opportunities
• The ability to provide feedback in many different forms to many different people
• A workplace that CARES about their team members, where you aren’t just a number in the organization, but a person who is treated with respect and can openly share their ideas to make the workplace better
• Our inclusive culture offers countless opportunities beyond daily tasks, including involvement in committees, the training team, and town halls. With an open-door policy for feedback and a commitment to growth and diversity, you can make a meaningful impact on yourself, your teammates, and the community.

*effective date of benefit dependent upon tenure of employment

The Assistant Community Manager position includes, but is not limited to:

• Interact with current and prospective residents who have questions or concerns, providing excellent customer service to anyone you encounter
• Assist with reaching a 100% occupancy rate on a consistent basis, marketing the community to ensure we are maximizing occupancy
• Help with 100% collection of all rent and fees in a timely manner, including following up with specific residents on late rent payments
• Participate in ensuring 100% compliance to company home standards, including walking the community daily to assess compliance
• Maintain the property office to required standards and ensure general office work is completed to deadline
• Perform prompt follow-up and follow-through on prospects and applicants
• Adhere to all state, government, and local requirements to meet and exceed the expectations of all Fair Housing guidelines
• Assumes leadership role of the property in the absence of the Property Manager
• Other duties as qualified and trained to do so

Assistant Community Manager Requirements:

• Bilingual in Spanish
• 1-2 years of experience of administrative work working in an office setting; specific property management experience preferred
• 1-2 years of proven excellent customer service experience through various methods - in person (verbally), over the phone (written), etc
• Ability to legally operate a motor vehicle (drive to different locations on the property) with a valid driver’s license
• Ability to be very active - walking, bending, standing and lifting up to 50 pounds
• Computer proficiency, including using the internet, Google or Microsoft programs and email, etc.

At Riverstone Communities, we don’t just accept differences - we celebrate them, we support them and we thrive on them for the benefit of our team members and communities. As a company who has been around for over 25 years, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, disability, protected veteran status or any other status protected under federal, state or local law.

#IH