Assistant Community Manager

Riverstone Communities; Melbourne (FL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical Benefits

Dental Benefits

Vision Benefits

401(k)

Paid Holidays

Paid Time Off

Maternity/Paternity Leave

Flexible Schedule

Training & Growth

Open Feedback Policy

Inclusive Culture

Job summary

Riverstone Communities is seeking an Assistant Community Manager for Meadows Mobile Home Park in Melbourne, FL. You’ll engage with residents, help drive occupancy, and ensure timely rent collection while maintaining daily office operations.

The role emphasizes strong customer service, compliance with Fair Housing guidelines, and the ability to take on leadership duties when the Property Manager is unavailable, with growth opportunities and a supportive team culture.

Qualifications

• 1-2 years of administrative work in an office setting.
• 1-2 years of proven excellent customer service experience.
• Must have a valid driver’s license and ability to drive to different locations.
• Active in walking, bending, standing and able to lift up to 50 pounds.
• Strong computer proficiency including internet, Google or Microsoft programs and email.

Responsibilities

• Interact with residents and prospective residents, delivering excellent customer service.
• Assist in achieving high occupancy and market the community to maximize occupancy.
• Ensure 100% rent and fee collection in a timely manner and follow up on late payments.
• Walk the community daily to ensure compliance with standards and address issues.
• Maintain the property office and complete required general office work on schedule.
• Follow up promptly with prospects and applicants to move processes forward.
• Adhere to Fair Housing guidelines and state/local requirements.
• Lead the property in the absence of the Property Manager.
• Perform other duties as trained and assigned.

Skills

Customer service

Administrative experience

Driver's license

Active physically

Tools

Google Suite

Microsoft Office

Email

Job description

Are you ready to play a part in improving the community you work in? Do you have a talent for managing relationships? Do you thrive in environments where you can share ideas? If you said yes to these three questions, then our Assistant Property Manager position is for you. Come join our team and help us enrich the lives of our residents and our team members.

We are currently seeking a qualified Assistant Community Manager for our Meadows Mobile Home Park located at 1100 Estates Lane Melbourne, FL 32934.

Why Join Us?

• Pay Rate: $17.00 - $20.00 per hour
• Medical, Dental, and Vision benefit plan offerings for you and eligible family members
• 401(k) retirement plan, with a company match
• 13 Paid Holidays Off, which includes getting your birthday off
• Robust Paid Time Off (PTO)* and Wellness PTO
• Maternity/Paternity Leave*
• A schedule that is flexible to your needs and the needs of the property
• Ongoing training and internal growth opportunities
• The ability to provide feedback in many different forms to many different people
• A workplace that CARES about their team members, where you're just a number in the organization, but a person who is treated with respect and can openly share their ideas to make the workplace better
• Our inclusive culture offers countless opportunities beyond daily tasks, including involvement in committees, the training team, and town halls. With an open-door policy for feedback and a commitment to growth and diversity, you can make a meaningful impact on yourself, your teammates, and the community.

*effective date of benefit dependent upon tenure of employment

The Assistant Community Manager position includes, but is not limited to:

• Interact with current and prospective residents who have questions or concerns, providing excellent customer service to anyone you encounter
• Assist with reaching a 100% occupancy rate on a consistent basis, marketing the community to ensure we are maximizing occupancy
• Help with 100% collection of all rent and fees in a timely manner, including following up with specific residents on late rent payments
• Participate in ensuring 100% compliance to company home standards, including walking the community daily to assess compliance
• Maintain the property office to required standards and ensure general office work is completed to deadline
• Perform prompt follow-up and follow-through on prospects and applicants
• Adhere to all state, government, and local requirements to meet and exceed the expectations of all Fair Housing guidelines
• Assumes leadership role of the property in the absence of the Property Manager
• Other duties as qualified and trained to do so

Assistant Community Manager Requirements:

• 1-2 years of experience of administrative work working in an office setting; specific property management experience preferred
• 1-2 years of proven excellent customer service experience through various methods - in person (verbally), over the phone (written), etc

• Ability to legally operate a motor vehicle (drive to different locations on the property) with a valid driver's license
• Ability to be very active - walking, bending, standing and lifting up to 50 pounds
• Computer proficiency, including using the internet, Google or Microsoft programs and email, etc.

At Riverstone Communities, we don't just accept differences - we celebrate them, we support them and we thrive on them for the benefit of our team members and communities. As a company who has been around for over 25 years, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, disability, protected veteran status or any other status protected under federal, state or local law.

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